Creating tags 🏷

Before you and your team begin to use your Rapid Response account, we recommend Administrators create tags for different components of your account. Tags help you and your team label and describe different aspects of your software. For example, you can make better sense of the kinds of calls you receive by creating labels that operators can use to describe the call he or she received. 

How to create a tag

You can create a new tag from the main dashboard.

• Click Tags on the top navigation bar of the main dashboard
• Click Edit next to the field you want to create a tag for
• Type one or more tags
• Select a custom color for each tag
• Click Save